Services

We provide a variety of services from maintenance malware removal to networking. The vast majority of services can be carried out at your home or remotely for your convenience. If the service you are looking for is not listed below, please do not hesitate to contact us. Please take the time to read our Terms & Conditions.

Rates:
Cost for first hour - £27.50
Cost for each additional 30 minutes - £13.75

Fixed prices:
Malware Removal (offsite) - £30.00
Re-Install Operating system (Including Updates and Service Packs) - £50.00
System Clean Up - £25.00
PC HealthCheck \ Tune Up - £50.00

 
Broadband Set up and Advice

GlobeIf you're still using a dial-up internet connection, or don't currently have any internet connection, and you feel now is the time to make the move to Broadband, but you're not sure where to start, we can help you decide on the best Internet Service Provider (ISP) and get you up and running.

New PC Set Up

PCHave you just purchased a new PC? Are you unsure or simply don't have the time to set up your shiny new toy?

Thirsk Home IT Solutions will remove any trial software, install all of your external hardware (if drivers for Operating System are available), such as printers, scanners and external drives. We will also transfer your existing files from your old PC to your new PC, Set up your Internet and Email accounts and of course ensure that your system is fully up to date with some security software installed.

Malware \ Virus Removal

ShieldSpyware, Computer Viruses, Rootkits, Trojans, Adware, Scareware, Worms... These can be downloaded to your PC by you or a member of your family, opening up a back door, exposing your personal information, photos, credit card or banking details to criminals just by visiting a 'bad' web site which has been hacked.

Some malware is just plain annoying or embarrassing when it keeps popping up advertisements or redirecting you to 'adult' web sites which makes a family PC un-useable.

Removal of most malware is possible with a reputable over the counter Anti-Virus / Anti-Spyware program, but some variants can be difficult to detect and remove, and thus require some manual cleaning techniques.

When cleaning a system of malware, we use a multilayed approach, using several different software packages to clean the system successfully. Sometimes computers which are heavily infected and suffering from too many damaged Windows files, require us to reinstall Windows, as this is the only practical solution. In this scenario we will try to backup any user profiles and data before taking this drastic measure.

PC Upgrades

Graphics CardTechnology advances very quickly. We all know the feeling of buying a new mobile phone or digital camera only to find that it has been replaced with a newer model within a short space of time. Our advice is to only upgrade when necessary, not just because a new version of the technology has been released.

Good reasons for upgrading are:

  • Running out of hard disk space
  • Upgrading to Windows 7 from Windows Vista or XP
  • Slow system
  • Faulty hardware
  • Need for more advanced features

We can advise and help you decide on what hardware is best for your needs. We will then source and install the hardware for you.

PC HealthCheck \ Tune Up

PC HeartIs your computer running slower than it was a year ago?

Do you receive error messages?

Are some hardware devices not working properly?

If you answered yes to any of these questions, it's time to give your PC some TLC. These are just some of the issues that signal your system is overdue a PC healthcheck. We will go through a check list to clear-out and tune-up your PC to get it back to its best.

System Clean Up

BroomTodays computers utilise small fan's to move air through their cases and to cool down the various heatsinks used in todays high performance PC's. These fans can be found in CPU's, Power Supplies, Video Cards and on the cases itself. Dust, cigarette smoke (which can form a paste when it comes into contact with dust) or pet hair can clog these fans and heatsinks up reducing their efficiency and lifetime, and in some cases cause overheating, which can cause damage to your PC.

We will remove the outer case, vacuum\blow out any accumulated dust, all heatsinks and fans will be dusted and cleaned. In addition to this we will clean and disinfect your keyboard and mouse.

Networking

NetworkingIf you have more than one computer in your house it's more than likely you will want to connect them together at some point. There are many benefits to connecting computers up in a small network.

Advantages are:

  • Share files
  • Share Printers
  • Share Internet connection
  • Share data from Network Attached Storage (NAS)
  • Add a Home Server
  • Add wireless flexability to your home

If you are unsure of where to begin, or simply wish to expand your current network, we'll happily discuss your options with you. Before proceeding, we will also advise you of any potential security issues of using the network.

Laptop Screen and Inverter Replacement

LaptopHas your laptop screen broken, or only a faint image is present. Thirsk Home IT Solutions can source a new screen or inverter and replace these to ensure that you are back up and running as soon as possible.

Testimonials
Sowerby
My pc was no older than 16 months, running windows vista when it stopped working. I called Michael on a sat afternoon and he arrived about 4pm, he went through some checks and said he would like to take it away so he could run some programmes on it, he had been here about an h...
D Macleod


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